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Make your writing faster, clearer, and stronger.  Writamins: for better business through better writing.

Emailing Effectively

Be a Credible Sender.

Every time you send an email, you are training your readers. They are learning either that you are a credible sender who never wastes their time, or that you are an unreliable sender whose emails are not consistently worthwhile.

People often look first at who the sender is to decide whether to open an email. Make sure that when people see your name in the FROM spot, they say to themselves, "Gotta open this one!"  Your subject line has a big impact, but your name needs to carry the credibility that tells people your email is worth opening and reading.

In your email…

  • Provide value: An email is a demand on someone's time: Is it necessary? Make sure your email is providing value, not just consuming time.
  • Stay focused: Do not bring up other projects on an unrelated email chain. Make a clear point in every email. When you start a new topic, start a new email chain.
  • Avoid over-informing: People often tune out over-informative emails. Try to connect your emails to actions required.
  • Think ahead: Consolidate ideas into a single well-organized email instead of ten one-liners.

Choosing whom to send to

  • Limit whom you send to: Only send an email to the related parties, not the whole department.
  • Check with people you always cc: Make sure that they still want to receive those copies. Maybe they are automatically deleting them!
  • Limit “reply all”: Do not reply all to say you will attend a function, to say thank you, or for any other purpose that does not apply to the whole group.

In short, credibility, like reputation, is hard won and easily lost. Our credibility is on the line with every email. Let's preserve it carefully.
Have I used your time well with this email? Let me know at This email address is being protected from spambots. You need JavaScript enabled to view it..

Overcome the costs of poor communication today. Contact Elizabeth Danziger at This email address is being protected from spambots. You need JavaScript enabled to view it. to learn how you can be confident that what you write is really what you mean. 

 ©2017 Elizabeth Danziger All rights reserved

Read Writamins on these topics:

Emailing Effectively

Writing Well

Choosing the Right Word

Thoughts on Writing

Writing Within Organizations


Why choose WorkTalk trainings?

  • Taught by a professional writer. +

    These courses are not taught by a general skills trainer who happens to teach writing. Elizabeth Danziger has been published by major publishing houses such as Random House and Harcourt Brace. Her work has appeared in many national magazines. She is an expert writer and editor who brings her knowledge as a resource to participants.
  • Customized. +

    Every Worktalk training is customized to the client's needs. We meet with you, analyze writing samples from your organization, and customize our training to target the specific challenges that employees in your organization face.
  • Energetic and entertaining. +

    With plenty of exercises and opportunities for interaction, the Worktalk trainings move quickly. Subjects that were terrifying in grammar school become fun and interesting in these outstanding programs.
  • Proven results. +

    In trainings all over the country, Ms. Danziger has enabled participants to streamline their organizing process, eliminate persistent errors, and drastically cut their revision time. Clients spend less time on key communications while producing better relationships and results. Sales people get more positive responses from prospects.
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