We all sense intuitively that rushing is counterproductive, but we feel we have so much to do that we have no choice but to rush. Yet think about a time when you rushed to complete a task: Did you really save any time? Did you have to spend more time repairing mistakes caused by rushing? Fundamentally, is rushing sustainable?
The Secret to Getting Everything Done Read More »
Whenever you write, your credibility is on the line. Your readers assess your trustworthiness, intelligence, competence, and attention to detail with every word you compose. You might have a great product or service, but if your messaging seems untrustworthy, you jeopardize your success.
Build Your Credibility by Avoiding These Writing Errors Read More »
To make a professional impression, avoid starting emails with Hey. While some readers find it breezy and casual, others find it disrespectful or immature. Why risk it?
Hey! Can I Start my Emails with Hey? Read More »
We live in an age of great sensitivity to language–some might even say hyper-sensitivity. While being too “politically correct” might cause some people to roll their eyes, you ignore individual sensitivities at your peril. Words referring to gender, race, creed, sexual orientation, physical ability, mental health, gender identity, and the like have the potential to make some people feel excluded–and that is the last thing we should want to do. No one can write a list of words you can and cannot use because each audience has its own sensitivities. Nevertheless, here are a few principles to remember.
Inclusive Communication Builds Both People and Profits Read More »
You would think that when a person applies for a new job, they would take care to put their best image forward. People agonize over whether to wear the blue or brown blazer to the interview, but, amazingly, they don’t proofread their resumés for basic blunders. Then they never get the chance to choose which
How to Lose a Job Before You Start: Costly Resumé Bloopers Read More »
