Emailing Effectively

How to Write Emails That Get Responses

the right subject line

You work hard to write the perfect email to a prospective customer. You hit the send button full of hope that you will get a positive response. Then, the waiting begins. A day goes by. Then another. Then another. Crickets. It is frustrating when our recipients do not respond to our emails.

First, the bad news: If your recipients do not want to respond, they won’t. They will probably ignore your email if they are uninterested in your offering. We cannot control other people’s behavior.

However, you can get a reply if you have strong credibility and a compelling subject line. If your subject line and content resonate with a recipient’s emotions, you can even overcome the resistance to entertaining a message from an unknown sender. So, there is hope.

If you want your recipient to respond to your email, three things have to happen.

Manage Misused Word Pairs

These five word pairs often trip up business writers. Learn to distinguish between their/they’re/there, accept/except, affect/effect and others.

A Merry Christmas is Wished to you by us

The active voice makes the difference between “A Merry Christmas is wished to you by us” and “We wish you a merry Christmas.” Harness the power of the active voice in your writing.

to/cc/bcc: Which is correct?

Henry Stone, a senior staff member in a regional accounting firm, could not understand why his colleague, Tim, was upset with him. Tim had CC’d Henry on an email Tim had written to a different manager. In the email, Tim requested that the manager review and analyze a report he planned to send to a …

to/cc/bcc: Which is correct? Read More »

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