[3-minute read] Do you home in on an important point or do you hone in?Do you pore over a document or pour over it?Is your company world renown or world renowned?Do you want to get something off your conscious?Do you get the lowdown or get the low-down? When words in idioms sound similar, people often […]
Homing In on Awkward Idioms Read More »
[3-minute read] How often has someone forwarded you a long email chain with the words “See below” stuck to the top? It’s maddening! What precisely in the seven emails below are you supposed to be seeing? When people forward an email chain with the words see below at the top, they run many risks: not
Do Not “See Below” Read More »
Subject lines often determine how much weight the reader gives to an email. In the case of the 1986 fatal Space Shuttle Challenger crash, an engineer’s subject line might have made a difference.
Can a Subject Line Save Lives? Read More »
[2-minute read] I recently heard a businessman giving a testimonial. He said, “I can’t thank Bill enough for what he did for me.” My first reaction was, “Why not give it a try?” What did he mean when he said he couldn’t thank the person enough? That he could thank him, but he won’t? I
“I Could Care Less… or Could I?” Read More »
We’ve all seen it: A man dashes into an important client meeting ten minutes late. He is muttering, “I’m sorry, the traffic was terrible and then I couldn’t find parking.” His shirt is half untucked and his tie is askew. Sweat gleams on his face and soaks his shirt. Question: Will the client give his presentation
Three Ways to Manage Unintentional Communication Read More »
