How using the wrong punctuation can create confusion.[4 minutes to read] “Can you schedule a meeting with me and Bob.”“Will you let me know when you find out.” “Could you send me one right away.” Have you seen sentences like these before? What do you notice? Of course, the questions are missing the question mark. Question […]
Are you asking or telling? Read More »
[5 minutes to read] I am reading Benjamin Dreyer’s new book, Dreyer’s English. That’s what grammar geeks do in their spare time – read books by other grammar geeks. In his book, Dreyer clarifies a fine point about commas. Since it was new to me, I thought it might be new for you. Let’s do a
The “Only” Comma: Who Knew? Read More »
[4 minutes to read] How using the wrong punctuation can create confusion. “Can you schedule a meeting with me and Bob.”“Will you let me know when you find out.” “Could you send me one right away.” Have you seen sentences like these before? What do you notice? Of course, the questions are missing the question mark.
Are you asking or telling? Read More »
Email is inherently a cold medium. It is easy to sound cool or angry in an email, even when your intentions are good. Here are three ways to warm up the tone of your emails.
Business Email Basics: How to Warm Up the Tone of Your Email Read More »
George, an executive at a large local corporation, recently asked me to work with his team of staff members and managers. The focus was on the document review process, which was an unending source of frustration to all concerned. The staff members felt their hard work was butchered and rendered incomprehensible by multiple layers of management.
This Process is Killing Employee Ownership… and what you can do about it Read More »
