worktalk

Elizabeth Danziger, the founder of Worktalk Communications Consulting, is a seasoned written communications expert with over 30 years of experience. She has a longstanding reputation for training people to become compelling, confident writers. Danziger is the author of four books published by major publishers, including Get to the Point!, a text on business writing initially published by Random House. Her work has also appeared in many magazines, including Personnel Journal, Journal of Accountancy, and other national publications. She enables people to wield the power of words to enhance their credibility and catapult ahead in their careers.

Text or Email? How do you decide?

Worktalk Writamins: Text or Email? How do you decide?

ETA?Can you talk?5 minutes late These and other pithy textisms ply the airwaves as people seek ever shorter ways of communicating with each other. If you are simply saying, “Running late” or “Confirming 1 pm lunch at Pats” and you need an immediate reply, texting is quicker and arguably more effective than email. If, however, […]

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The $30 Million Revision

A contractor for a major space mission was preparing to present to a NASA panel for a design review. Their presentation was very complicated, with a lot of technical information on each slide. The consultant they were working with warned them that the presentation would probably irritate the panel.

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The “Referred Pain” of Poor Communication

When a person is having a heart attack, her left arm may hurt. The illness is in her heart, but another part of her body is sending pain signals. When pain is felt in a part of the body other than its actual source, doctors call it “referred pain”. Referred pain occurs because of subtle nerve connections between the actual source of the pain and location where it is experienced. In other words, the locations seem unrelated, but they are connected.Communication is the Heart Communication is at the heart of every organization. Do people understand each other? Do they know what is expected of them? Do they feel good about the people they work with? To a great extent, the answers to these questions depend on how successfully managers and staff communicate with each other.

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