Like any tool, CC can be misused. When people rely too heavily on using this field, unintended consequences might pop up, including:
Overuse of the CC Function in Email Is Unnecessary and Could Be Clogging Your Inbox Read More »
Henry Stone, a senior staff member in a regional accounting firm, could not understand why his colleague, Tim, was upset with him. Tim had CC’d Henry on an email Tim had written to a different manager. In the email, Tim requested that the manager review and analyze a report he planned to send to a
to/cc/bcc: Which is correct? Read More »
The ideal average length of a sentence is around 20 words. You have probably noticed that business writers often exceed this. (You can measure your average sentence length using MS Word’s readability statistics function, which is accessed through the Review/Editing tab.) A client recently showed me a writing sample with an average sentence length of
How to Shorten a long sentence Read More »
We’ve all been on the receiving end of emails that make us feel condescended to or disrespected, and it’s never a pleasant experience. What’s unfortunate is that the writers of such emails may not have intended any harm. They might have thought they were being direct and straightforward, or perhaps they were in a hurry and didn’t consider the impact of their words and punctuation choices. They might have even thought they were being respectful.
To prevent being the source of someone else’s online suffering, we must be careful with our language choices. Writing messages with a demeaning or passive-aggressive subtext is counterproductive to achieving success.
To retain the goodwill of your readers, steer clear of these phrases:
Want to Gain Respect? Write Respectfully Read More »
Emotionally intelligent people know that to reach their readers in a positive and useful manner, they need to be both brief and concise, to take the minimum time from the reader while conveying the full flavor of their message.
Follow these three tips to be truly concise.
Emotionally Intelligent People Know the Difference Between ‘Brief’ and ‘Concise’ Read More »
