worktalk

Elizabeth Danziger, the founder of Worktalk Communications Consulting, is a seasoned written communications expert with over 30 years of experience. She has a longstanding reputation for training people to become compelling, confident writers. Danziger is the author of four books published by major publishers, including Get to the Point!, a text on business writing initially published by Random House. Her work has also appeared in many magazines, including Personnel Journal, Journal of Accountancy, and other national publications. She enables people to wield the power of words to enhance their credibility and catapult ahead in their careers.

How to Shorten a long sentence

The ideal average length of a sentence is around 20 words. You have probably noticed that business writers often exceed this. (You can measure your average sentence length using MS Word’s readability statistics function, which is accessed through the Review/Editing tab.) A client recently showed me a writing sample with an average sentence length of […]

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Want to Gain Respect? Write Respectfully

Phrases to avoid in business emails

We’ve all been on the receiving end of emails that make us feel condescended to or disrespected, and it’s never a pleasant experience. What’s unfortunate is that the writers of such emails may not have intended any harm. They might have thought they were being direct and straightforward, or perhaps they were in a hurry and didn’t consider the impact of their words and punctuation choices. They might have even thought they were being respectful.

To prevent being the source of someone else’s online suffering, we must be careful with our language choices. Writing messages with a demeaning or passive-aggressive subtext is counterproductive to achieving success.

To retain the goodwill of your readers, steer clear of these phrases:

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What is a Sentence?

We all learned in school that every sentence requires a subject (usually a noun) telling who or what the sentence is about and a predicate (usually a verb) telling what the subject is or does. But does that tell the whole story? Are these Sentences? Take, for example, these words: Although the dance started late There is

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5 Ways to Cut Through the Noise and Write to Distracted Readers

Write to Distracted Readers

Interruptions plague today’s business readers more than ever before. Between notifications, emails, text messages, voicemails, and physical interruptions, most people find it challenging to sit down and read through a written message. Research indicates that our brains carom off in another direction about every 44 to 50 seconds when we are engaged with a screen.

Yet as business writers, we want our readers to read through our messages and comprehend them. An important project may depend on everyone reading a report. A major sale may hinge on the prospect reading our proposal.

To defeat digital distraction, we need to understand it and work around it when we write.

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