Do You Want Your Team to Write Better?
Assigning writing projects in the right way improves teams’ results.
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What are the Costs of Multi-Tasking During a Zoom meeting?
[3-minute read] I confess. I’ve done it. In fact, I’ve done it many times. Sitting in yet another long Zoom meeting, listening to someone drone on about something that doesn’t interest me… and there’s that Siren song of my second computer screen, with its enticing combination of emails, work, and online shopping. Surely, no one
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Can a Subject Line Save Lives?
Subject lines often determine how much weight the reader gives to an email. In the case of the 1986 fatal Space Shuttle Challenger crash, an engineer’s subject line might have made a difference.
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“I Could Care Less… or Could I?”
[2-minute read] I recently heard a businessman giving a testimonial. He said, “I can’t thank Bill enough for what he did for me.” My first reaction was, “Why not give it a try?” What did he mean when he said he couldn’t thank the person enough? That he could thank him, but he won’t? I
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Three Ways to Manage Unintentional Communication
We’ve all seen it: A man dashes into an important client meeting ten minutes late. He is muttering, “I’m sorry, the traffic was terrible and then I couldn’t find parking.” His shirt is half untucked and his tie is askew. Sweat gleams on his face and soaks his shirt. Question: Will the client give his presentation
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