Even professional jugglers drop a lot of balls. Research has proven that successful multitasking is a myth. What looks like multitasking is actually doing tasks in sequence very quickly. When we do this, our work suffers. Our productivity plops. We drop balls. Moreover, net-net, we spend more time on our multi-tasked items than we would have […]
How to Minimize Multitasking Read More »
It is embarrassing, and sometimes downright damaging, to send an email to the wrong person. Learn to make sure you are sending your email to the right person.
Send Your Email to the Right Person Read More »
[3 minutes to read] I was at an international conference in Washington, DC, a few weeks ago. There were 10,000 attendees. A consulting firm decided to make a splash at the conference by sponsoring one of the keynote speakers. The speaker was famous and therefore, presumably expensive. On the day of the speech, the firm
A Costly Writing Mistake Read More »
The most common purposes of business documents are to inform, to request, and to persuade. Which purpose should you choose? Learn how to choose your strongest purpose.
Write With a Strong Purpose Read More »
[3 minutes to read — less if you rush!] Taptaptaptap… You dash off an email. A little voice inside you says, “Maybe you should proofread that,” and you think, “No, I’m sure it’s fine.” You hit Send. How likely is it that you would find an error or typo if you took the time to
Quit Rushing to Communicate Read More »
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