We’ve all seen it: A man dashes into an important client meeting ten minutes late. He is muttering, “I’m sorry, the traffic was terrible and then I couldn’t find parking.” His shirt is half untucked and his tie is askew. Sweat gleams on his face and soaks his shirt. Question: Will the client give his presentation […]
Three Ways to Manage Unintentional Communication Read More »
Even professional jugglers drop a lot of balls. Research has proven that successful multitasking is a myth. What looks like multitasking is actually doing tasks in sequence very quickly. When we do this, our work suffers. Our productivity plops. We drop balls. Moreover, net-net, we spend more time on our multi-tasked items than we would have
How to Minimize Multitasking Read More »
It is embarrassing, and sometimes downright damaging, to send an email to the wrong person. Learn to make sure you are sending your email to the right person.
Send Your Email to the Right Person Read More »
[3 minutes to read] I was at an international conference in Washington, DC, a few weeks ago. There were 10,000 attendees. A consulting firm decided to make a splash at the conference by sponsoring one of the keynote speakers. The speaker was famous and therefore, presumably expensive. On the day of the speech, the firm
A Costly Writing Mistake Read More »
The most common purposes of business documents are to inform, to request, and to persuade. Which purpose should you choose? Learn how to choose your strongest purpose.
Write With a Strong Purpose Read More »
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