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This Process is Killing Employee Ownership… and what you can do about it

George, an executive at a large local corporation, recently asked me to work with his team of staff members and managers. The focus was on the document review process, which was an unending source of frustration to all concerned. The staff members felt their hard work was butchered and rendered incomprehensible by multiple layers of management. […]

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Business Writing Basics: Writing Shorter Sentences to Improve Readability

Want to do one thing that will instantly make your writing more readable? Write shorter sentences. Here’s how to find your average number of words per sentence so that you can reduce your sentence length.

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The Magic of Listening Curiously

The new flow meters at a Southern California water utility were acting strangely. They’d been replaced within the past year, but some showed readings that were inconsistent with the previous year’s results. Bob, the senior manager of all the pumping plants, was inclined to blame the technicians who were calibrating the meters. After all, the

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3 Communication Habits That Are Costing You Millions

A manager writes long, dense emails to her next-in-command. He spends excessive time trying to figure out the main points. When he can’t decipher the emails, he talks with her to find out what she meant.An IT expert writes two-word answers to complex questions, leaving his reader in the dark about how to solve the problem. A staff

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Business Writing Basics: How to Avoid Proofreading Errors

Proofreading errors undermine credibility and can damage business relationships. These simple tools will help you proofread more effectively.

Business Writing Basics: How to Avoid Proofreading Errors Read More »

This Process is Killing Employee Ownership… and what you can do about it

Business Writing Basics: Writing Shorter Sentences to Improve Readability

The Magic of Listening Curiously

3 Communication Habits That Are Costing You Millions

Business Writing Basics: How to Avoid Proofreading Errors

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This Process is Killing Employee Ownership… and what you can do about it

Business Writing Basics: Writing Shorter Sentences to Improve Readability

The Magic of Listening Curiously

3 Communication Habits That Are Costing You Millions

Business Writing Basics: How to Avoid Proofreading Errors

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Let's connect

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