I received an email recently that contained the signature line: “Expect typos.” Why should I expect typos? I expect people to avoid them, especially in business correspondence. Cell phones breed typos. Granted, when one is typing with thumbs on a tiny screen, errors are more likely to creep in. But this does not mean that […]
Perils of Tiny Typing: Typos Read More »
Grammar! The word itself makes some people’s eyes glaze over. Shades of elementary school make eyelids droop. But think about it: When you receive an email or document that contains grammar and punctuation errors, how does it affect your opinion of the sender? When I ask this question in the Worktalk writing trainings, people use
A Common Grammar Gaffe: Don’t Let This Undermine You Read More »
During a recent road trip across southern Utah, I passed a store with the name Rumma’ge. I assume that the owner wanted to stand out from the crowd (which was pretty small to begin with) and dress up her store name to “Rumma’ge” instead of the dowdy “rummage.” Unfortunately, her use of the apostrophe was
Rumma’ging through Apostrophes Read More »
There are two kinds of people in the world. I call them get to the point people and have a nice day people. Get to the point people want you to lead with your main point. They do not want you to wish them a nice day. In fact, they might not even care whether
“Get to the Point” People vs. “Have a Nice Day” People Read More »
In the endless hustle to get work out the door (or onto the email server) faster, it is easy to short-change the proofreading process. When we do this, errors follow. Here are a few tips: If you add a few words to your message after you’ve finished your main proofreading, read it again before you
When writing a business letter or email, don’t rush Read More »
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