Blog

The Email Land Mines series continues with three more topics: Using Email When You Should Use the Phone or Meet in Person Email is impersonal and does not convey tone clearly. If you have something sensitive to discuss, pick up the phone or make an appointment. Don’t conduct complex negotiations by email. Confirming agreements by […]

Did you hear the one about the rabbi, the priest, the minister and the imam? How about the stupid thing your favorite political figure just said? It’s a hoot! Or maybe you just don’t care Humor, irony, and sarcasm do not translate well in email. The joke, cartoon, or video clip that you find hilarious

If you’re mad, take ten deep breaths. Go for a walk. Do not send an email. A respondent from the UCLA Anderson School told of a corporate culture in which angry, insulting emails became the preferred mode of communication among feuding executives. She added, “BTW – the company eventually went down in flames… coincidence?” I

November 15, 2010: L.A. Business Journal runs interview about email etiquette. A reminder: Never rush to hit “send”. Your words cannot be called back. http://tinyurl.com/Danziger-LABJ

4. Proofreading Carelessly This includes spell-check typos and over-relying on spell-check. As mentioned in a recent post on Embarrassing Writing Mistakes, your spell-check program will let you type potty talk instead of assets or assess. It will helpfully fill in pubic when you meant to write public. It will let you write, as someone in