Your choice of words and images makes an impact, as well as your vocal tone and body language. Inclusive communicators know how to gauge their audience’s sensibilities and share a message that will engage without offending. How do they do it? Here are some suggestions:
The Habits of Inclusive Communicators Read More »
Whenever you write, your credibility is on the line. Your readers assess your trustworthiness, intelligence, competence, and attention to detail with every word you compose. You might have a great product or service, but if your messaging seems untrustworthy, you jeopardize your success.
Build Your Credibility by Avoiding These Writing Errors Read More »
We live in an age of great sensitivity to language–some might even say hyper-sensitivity. While being too “politically correct” might cause some people to roll their eyes, you ignore individual sensitivities at your peril. Words referring to gender, race, creed, sexual orientation, physical ability, mental health, gender identity, and the like have the potential to make some people feel excluded–and that is the last thing we should want to do. No one can write a list of words you can and cannot use because each audience has its own sensitivities. Nevertheless, here are a few principles to remember.
Inclusive Communication Builds Both People and Profits Read More »
Because being a good writer is so important, you can catapult ahead in your career by doubling down on developing your written communication skills. Here are three ways that being a good writer will make you more successful in 2023.
3 Reasons to Improve Your Writing This Year Read More »
When training or delegating, follow these three principles from Ikea’s furniture instructions.
3 Ways Ikea Instructions Get Communication Right Read More »
