To make a professional impression, avoid starting emails with Hey. While some readers find it breezy and casual, others find it disrespectful or immature. Why risk it?
Hey! Can I Start my Emails with Hey? Read More »
We can’t control when others might write these kinds of emails, but we can control whether we write them. In our email training, we advise business people to follow the “You Idiot!” Rule. If you read an email that you’ve written aloud and find that you can naturally add the words “You idiot!” to the message, do not send the email.
How to Avoid Writing Toxic Emails That Put Your Employees Down Read More »
Your subject line largely determines whether your readers open your email. If the subject line doesn’t grab them, you can forget about your email being read. The average businessperson receives over 121 emails a day. Some people receive several hundred emails daily. Dealing with email takes up to 11 hours a week for most workers — and much longer for others.
Writing Subject Lines That Get a Response Read More »
[4-minute read] When I was in my 20s, I worked for a Japanese import/export company in San Pedro, California. My boss was the son of the founder, a solid, successful Japanese-American businessman. One day, he asked me to write a report on the sales prospects for an item they were planning to import. I asked,
How Long Should Your Emails Be? Read More »
Hi! It’s nice to see you. 😃 What do you think I meant by that happy face? Lacking the precision and nuance of language, emojis are wide open to interpretation. Along with the inherent informality that comes from inserting cartoonish faces in your emails, this fact raises questions about whether emojis are appropriate in business documents.
Do Emojis Belong in Business Writing? Read More »
