Emailing Effectively

Here are more results from Worktalk’s recent poll. Some of these ideas are covered in our course on Using Email Effectively. As I mentioned last week, “reply all” triumphed as the most annoying habit. In response to the question, “What email habits annoy you most?” here are excerpts of what people wrote: Hitting Reply All […]

I recently did a nationwide survey about annoying email habits. The results confirmed the responses in the Worktalk email trainings to the same question. Not surprisingly, “reply all” won the most-annoying top slot. However, a slew of responses fell under the general category of inappropriate email replies. Here is what people wrote: Not Responding At

Hey! R u der? OMG did you read Ken’s memo? LOL At the risk of sounding curmudgeonly, I protest the incursion of “textisms” into business email. Acronyms like “OMG” and “LOL”, short forms like “u” and “thru” and “r” do not belong in professional discourse. Moreover, email provides other elements that make it superior to

The email land mines series has continued for several weeks now. Here are the last three items on my list … until you write to me about more. Sending Wrong, Too Large, or No Attachments Did you ever blame someone for not responding to an attachment and then discover that you forgot to attach it

The Email Land Mines series continues with three more topics: Using Email When You Should Use the Phone or Meet in Person Email is impersonal and does not convey tone clearly. If you have something sensitive to discuss, pick up the phone or make an appointment. Don’t conduct complex negotiations by email. Confirming agreements by