Send Your Email to the Right Person
It is embarrassing, and sometimes downright damaging, to send an email to the wrong person. Learn to make sure you are sending your email to the right person.
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Business Email Basics & Persuasive Writing and
improve your writing skills.
Write With a Strong Purpose
The most common purposes of business documents are to inform, to request, and to persuade. Which purpose should you choose? Learn how to choose your strongest purpose.
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Good Writing 101: How to Plan a Writing Project
Getting started on a writing project is the most important and, for some people, the most difficult aspect of writing. Here you learn about the Three Ps: Purpose, Person, and Point. This planning tool will enable you to cut your writing time in half and produce stellar results.
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Business Email Basics: How to Warm Up the Tone of Your Email
Email is inherently a cold medium. It is easy to sound cool or angry in an email, even when your intentions are good. Here are three ways to warm up the tone of your emails.
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Business Writing Basics: Writing Shorter Sentences to Improve Readability
Want to do one thing that will instantly make your writing more readable? Write shorter sentences. Here’s how to find your average number of words per sentence so that you can reduce your sentence length.
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