Email Training

Ten Principles of Effective Email (half-day)

In today’s world, email is business writing. Learn to use this essential tool for optimal results.

Get more responses to your emails
Learn when to get to the point in emails –and when not to
Avoid lawsuits
Make more sales
Enjoy better workplace relationships.

Keeping Your emails short and sweet (60-minute webinar)

It’s easy to make an email short: You just sit down and bang it out. The problem is that readers often interpret short emails as angry or curt. We need to keep our emails both short and sweet. This webinar offers tools for creating the right tone in all situations as well as actionable ideas for getting to the point.

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what our clients say

All of our trainings connect with our core values of
clarity, credibility, and connection. Browse below to see.

“Thank you so much for the education you gave my team on Thursday. It was exactly what I wanted to do for my staff.”

Jennifer McCabe Team Jenn Financial Services, Los Angeles, California

“The writing training has other consequences in addition to learning grammar. When people don’t know how to communicate, they tend to communicate less…”

Catherine TimmonsSenior Vice President, Human Resources PCI Gaming, Atmore, Alabama

“Your training was terrific! Using samples of our company’s documents as training examples helped us see how to apply the learning to our own work…”

Jordan PynesVP, Property Management Thomas Safran and Associates

“Worktalk trained our reservations staff in using email and breaking bad news. We found Liz to be open to customizing content to meet our needs and easy to work with…”

Christy OaklandHolland America Lines

“It’s been a pleasure working with you the past several years. Your customization and delivery of the Technical Writing course have consistently received excellent evaluations from people who attended your class.”

Charlotte HermosilloSouthern California Edison Company

“Several years ago, my assistant and I attended Liz Danziger’s writing workshop. I noticed an immediate improvement in my assistant’s writing.”

Eric P. Rose, NPDP, MBAPinnacle Product Innovation, Inc., Beverly Hills, CA

“Wow! I enjoyed a course about writing! Please, make more courses. I felt your genuine enthusiasm. You enjoyed making this lecture, and it showed. I felt engaged on an online platform. I would give you 10 stars if I could. Please release more video programs. Finally, I watched, I listened, I learned, and I wrote better. Thank You.”

Participantin Online Writing Program

Liz is a dynamic and engaging speaker who has deep insights into the writing process. I had met Liz before in an introductory session and I knew my staff could benefit from her teaching, My staff immediately started getting more responses to their emails after Liz’s course on email effectiveness. Her thoughts are so valuable and are “right-on” with respect to speaking to your audience, which is so easily overlooked in our daily “busy-ness”. I wholeheartedly recommend her to any business that is trying to improve its internal and external communication.”

Grace St. Clair, Esq.Founder, St. Clair Law Group