“If you don’t think punctuation matters, try forgetting the comma in, I’m sorry, I love you.” A colleague recently bemoaned the tendency among some business writers to send emails without punctuating them. She had received an email that said, “order misdelivered sent to wrong branch but we fixed it” How hard would it have been, […]
Become a Punctuation powerhouse Read More »
These five word pairs often trip up business writers. Learn to distinguish between their/they’re/there, accept/except, affect/effect and others.
Manage Misused Word Pairs Read More »
Authenticity is a much-vaunted quality in business communication. In an era of bombast and fake news, audiences crave sincerity. Unfortunately, even an earnest speaker can project an inauthentic image if they are uncomfortable in their skin.
3 Ways to Cultivate Authenticity as a Public Speaker Read More »
People often wonder whether they can omit words like which and that. Grammar checkers might advise you to nix these words, but relative pronouns like which and that play important roles.
Is it okay to omit relative pronouns like which and that? Read More »
Writers often wonder about the difference between ‘which’ and ‘that.’ The words function differently depending on the sentence you use them in
What’s the difference between ‘which’ and ‘that’? Read More »
