think strategically about communication

the human advantage: improving business writing in the age of ai

Here, I share an article from the International Business Times, which interviewed me recently about why human effort is so crucial to success in using artificial intelligence in business writing. I hope you enjoy it and pass it on. Here’s the link ​ ​Technology Contributor Content To say that artificial intelligence (AI) has become vital to business workflows

the human advantage: improving business writing in the age of ai Read More »

Begin with the end in mind: the key to purposeful writing

The Talmud asks, “Who is wise? He who sees the end from the beginning.” Stephen Covey echoes this in The 7 Habits of Highly Effective People when he urges us to “begin with the end in mind.”

Many writers plunge into their work without a clear destination. They don’t stop to think about their goals, but hope their reader will manage to decode the message about which they themselves are unclear. But this approach wastes time and is unlikely to achieve results. Successful writers think about their desired outcome before they even touch the keyboard.

Begin with the end in mind: the key to purposeful writing Read More »

Gratitude emails build relationships

As the year winds down, now is the perfect time to express gratitude. A heartfelt thank-you email can leave a lasting impression, whether it is directed to clients, coworkers, or friends. Gratitude strengthens relationships and reflects your authenticity and thoughtfulness. If you have the time and ability, writing a handwritten note will have the greatest

Gratitude emails build relationships Read More »

Buzzwords Block Intergenerational Communication

grow a healthier workplace culture

When you use too many business buzzwords, you might make members of certain age groups feel excluded. Worse, they might not know what you’re talking about. If the purpose of communication is to convey our meaning seamlessly to our readers, corporate buzzwords are clearly not doing the job.

Using terms that other people do not understand makes them feel disconnected from you. When people feel alienated, they are less open to receiving your message. Why write in a way that obstructs the communication goals you are trying to achieve?

The solution to this communication conundrum isn’t complex, but it does require conscious effort. Here are some strategies to improve workplace communication:

Buzzwords Block Intergenerational Communication Read More »

Scroll to Top