Who we are
We prepare teams to write clearly and confidently amid the pressures of constant communication. Our process equips them with the mindset and tactics to strengthen credibility, increase influence, and generate new possibilities.
Our mission is to transform chaos into clarity and prepare people to write with purpose, confidence, and influence. Our program topics range from email effectiveness to editing.
Clients tell us that after experiencing our programs, their teams close more sales, collaborate more effectively, and resolve customer issues more smoothly.
Writing well is not just knowing what you want to say;
it’s making sure your reader understands you…
What We Teach
We believe there are three core values at the heart of good business communication.
- Know your purpose.
- Engage your reader.
- Know your point and make it clearly.
Writing and communicating well are not just about putting words on a page. To write well, you need to have a clear sense of direction, to understand the person on the other end, and to apply the language skills that will get your message across.
All of our trainings connect with these core values. To view a more comprehensive list of training topics, visit our training page
What You Need To Know
All of our trainings are customized to your organization’s needs and culture.
We know that your employees learn best when the training material is relevant to them. We also know that every client has different needs and concerns when it comes to writing and communication.
That’s why when we work with you, we consult with you first. Then we ask for writing samples to do our own “diagnostic” of the problems. Finally, we follow up with you after a first training to tweak and tailor the training to exactly what you need.
How We Help
We design a program of training and follow-up coaching that triggers a shift in the way employees experience the writing process. Clients report that many years after the training, they are still applying what they learned.
Elizabeth Danziger
Elizabeth Danziger (Liz) founder of Worktalk Communications Consulting, works with small- to mid-sized businesses and professional services firms to improve client relationships, increase sales, enhance productivity, and protect branding by writing well. Businesses nationwide are estimated to lose over $1 billion daily due to poor written communication. Worktalk helps mitigate these costs by teaching team members to write clearly, concisely, and confidently.
Liz has written four books, all published by major publishers. Her book Get to the Point!, a guide to business writing, was originally published by Random House. Excerpts from this book are taught at the John F. Kennedy School of Government at Harvard University. Her work has been published in Harvard Business Review, and she is a columnist for Inc.com.
Liz holds a BA in Philosophy from Pomona College in Claremont, California, and a certificate in Executive Education from the Anderson School at UCLA.
Liz is a seasoned written communications expert with over 30 years of experience. She has a longstanding reputation for training people to become compelling, confident writers. She enables people to wield the power of words to enhance their credibility and catapult ahead in their careers.
Her clients include Holland America, Loop1, The Metropolitan Water District of Southern California, Los Angeles Unified School District, Wind Creek Hospitality, Gish Seiden LLP, Nixon Peabody LLC, Sullivan & Cromwell LLP, Prager Metis LLP, Cohn Reznick LLP, Emser Tile, and many other mid-size organizations and professional service firms. She is the writing trainer for the California CPA Society (CALCPA), for whom she provides about a dozen webinars annually.
Emma Fialkoff
Emma Fialkoff has ten years of experience in the communications field. She has studied writing extensively, including training in technical writing, grant writing, and business writing. She has worked as a trainer, consultant, editor, and writer in various contexts. Emma has trained staff from large government agencies including the U.S. Navy, LAUSD, the Department of Building and Safety, and Los Angeles Unified School District.
Emma is a highly interactive trainer and creates online learning experiences that include constant application and practice. She has worked with Worktalk for six years and consistently earns high evaluations from learners.
Clients Call Us When
- Executives are embarrassed at the quality of what goes out from the organization
- Managers spend too much time editing the work of staff members
- Managers struggle to understand long, convoluted emails and reports from their staff
- The company has lost business because someone wrote a garbled or ill-considered email.
- Sales reps and customer-service staff are not accurately identifying customers’ pain points
- Team members are annoyed at each other because of writing style
- Staff members spend so much time writing and revising that they are unable to get their other work done.
For further information contact us HERE
Our Clients
Clarity + Credibility + Connection
Let’s connect
Let us help you do better business with better writing. Schedule Your Complimentary 30-minute Consultation Today.
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