George Orwell, one of the 20th century’s greatest writers, has advice that resonates today.
When a major tech company announced its “workforce optimization initiative” last year, employees had to wade through three paragraphs of corporate language before understanding the simple truth: Layoffs were coming.
This kind of obscure writing, which writer George Orwell critiqued in his landmark 1946 essay, “Politics and the English Language” leads to costly misunderstandings, missed opportunities, and lost productivity in businesses. Perhaps more importantly, using euphemisms, corporate-speak, and vague language can lead both employees and customers to distrust your words.
Orwell, known for novels such as “1984” and “Animal Farm,” analyzed in his essay how language was being used to hide uncomfortable realities from the public. His insights resonate powerfully today when political language still obscures truth. For example, “alternative facts” replace “lies,” and “election integrity measures” can mask voting restrictions. In business, where ”workforce optimization” softens the impact of layoffs and “revenue enhancement” replaces “price increase.” When language becomes corrupted, Orwell argued, clear thinking becomes impossible, a warning that matters especially in business communication. From earnings reports to internal memos, corporate communication often prioritizes style over substance, and vagueness over clarity.
If you have read a corporate report recently, you probably know what kind of writing Orwell was describing. The same problems he identified in political writing plague business communication: overused metaphors, pretentious language, excessive jargon, and writing that conceals rather than reveals meaning.
Dying Metaphors
Metaphors compare one thing to another to make a point. A fresh metaphor works because it creates a vivid mental picture that illuminates meaning. But when a metaphor is used thousands of times, it loses this power and becomes mere jargon. “Low-hanging fruit” has become a tired shorthand for quick wins. “Moving the needle” rarely makes anyone visualize an actual gauge anymore. Other deadened business metaphors include “raise the bar,” and “hit the ground running.” All signal lazy writing.
Pretentious Diction
Too many business writers labor under the false impression that using lots of long words makes them seem smarter and more professional. The opposite is true. Using “facilitate a discussion” instead of “lead a meeting,” “has the capability to” instead of ”can,” or “prior to the commencement of” instead of “before” makes your writing seem hard to read. Peppering your emails with unnecessarily complex phrases makes your readers skip over your message or dismiss it as too demanding to read. Writing clearly and succinctly gives others the sense that you are capable and bright.
Meaningless Words
Anyone who has worked in a corporation sees meaningless words every day. “Proceed with the implementation” replaces “begin”; “notwithstanding the foregoing” replaces “however.” “Downsizing” replaces “layoffs.” These obfuscations slow readers down and confuse them through their vagueness.
These habits are so common that one wonders how people feel they benefit from using them. Perhaps they fear that others will be upset by their message — but readers will be more upset when they have to wade through vague verbiage to figure out what you mean. It’s helpful to turn to Orwell for wisdom. “What is above all needed,” he writes, “is to let the meaning choose the word, and not the other way about.”
His six rules for writers were:
- Never use a metaphor, simile, or other figure of speech that you are used to seeing in print. In other words, avoid clichéd expressions like “think outside the box.”
- Never use a long word when a short one will do. “Use” works better than “utilize.”
- If it is possible to cut a word out, always cut it out. Instead of “at this point in time” write “now.”
- Never use the passive voice where you can use the active. Write: “The team missed the deadline” rather than “The deadline was missed by the team.”
- Never use a foreign phrase, a scientific word, or a jargon word if you can think of an everyday English equivalent. Replace “vis-a-vis” with “regarding,” “raison d’être” with “purpose,” or “quantum leap” with “big change.”
- Break any of these rules sooner than say anything outright barbarous.
Orwell warned that murky political language was designed to hide the truth. The same applies to business writing. When we strip away the fog of jargon and pretense and say what we mean, our words gain an air of authenticity and vigor —and our messages are clear.
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How Corporate Speak Obscures Realities in Business