Editing for Others: Don’t Change Just for Change’s Sake “The strongest compulsion in the world is not love, and it is not hate; it is one person’s desire to edit another person’s copy.” — H.G. Wells “Infuriating” “Frustrating” “Upsetting” These are some of the words that people use in my trainings to describe their experience […]
Editing for Others: Don’t Change for the Sake of Change Read More »
To, CC, BCC, and the Dreaded Reply All Every email needs an addressee, and every time you address an email, you make significant choices. First, are you going to be careful as you hover your mouse over the To line and make sure that you are sending the email to your intended recipient, and not
Addressing Emails: To, CC, BCC, and the Dreaded Reply All Read More »
I’m sorry.It’s okay. We need the paperwork by Friday. The holding tank might explode. I think that restructuring is a good idea. What do these statements have in common? They are weather reports, informing the reader of feelings, needs, situations, and thoughts. Whether stated explicitly or not, their purpose is to inform. If all you
Using Performatives in Business Writing: Words that Act Read More »
Let’s face it: No one likes to have work corrected. We dream that people will say, “It’s brilliant! It’s perfect! Let’s run with it.” But that doesn’t always happen. In fact, it is much more common to be corrected than to be unconditionally praised. This is part of the writing process. Remember the adage, “Writing
Learning to Overcome Pride of Authorship Read More »
When I teach “Email Best Practices,” the first principle does not refer to directly to email. Rather, it suggests that people determine whether email is the best medium for their message. In many cases, the phone is a better option. Email is quick and easy to use and, even better for many people, it does
How to Avoid Death by Email Read More »
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