Responding to a ComplaintHere is an email received by a short-term apartment rental agency:It is pretty amazing how inept your agency is. You promised me that the apartment would be clean before Mr. A came back. They came into an apartment that was not clean and called me to complain. They ordered a cleaner to […]
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Dear John!We are really excited to be taking this next step with your company!! I know that we are going to be experiencing incredible growth together! Please contact me if there is anything that you need from us!Looking forward to a great future together!Robert Quick: What is your opinion of Robert? Is he a cool-headed
The Exclamation Mark! Are you overusing it? Read More »
How to Stop Forcing Your Writing Have you ever agonized over how to write something? Tried one word after another, not sure which was right? Stumbled through a sentence, painstakingly trying to piece together what you wanted to say? Most of us have had this painful experience. Some of us experience it all the time.
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ETA?Can you talk?5 minutes late These and other pithy textisms ply the airwaves as people seek ever shorter ways of communicating with each other. If you are simply saying, “Running late” or “Confirming 1 pm lunch at Pats” and you need an immediate reply, texting is quicker and arguably more effective than email. If, however,
Text or Email? How do you decide? Read More »
Yes, I know Miss Grindle told you these things in the fifth grade, but hey, a lot has happened since then. In the rush of writing under pressure, we sometimes forget terms that we (hopefully) used to know. At Worktalk, we relieve the fear of looking dumb by teaching you the right way to write.
Don’t Look Ignorant: Remember these pairs Read More »
