[3-minute read] I confess. I’ve done it. In fact, I’ve done it many times. Sitting in yet another long Zoom meeting, listening to someone drone on about something that doesn’t interest me… and there’s that Siren song of my second computer screen, with its enticing combination of emails, work, and online shopping. Surely, no one […]
What are the Costs of Multi-Tasking During a Zoom meeting? Read More »
We’ve all seen it: A man dashes into an important client meeting ten minutes late. He is muttering, “I’m sorry, the traffic was terrible and then I couldn’t find parking.” His shirt is half untucked and his tie is askew. Sweat gleams on his face and soaks his shirt. Question: Will the client give his presentation
Three Ways to Manage Unintentional Communication Read More »
Even professional jugglers drop a lot of balls. Research has proven that successful multitasking is a myth. What looks like multitasking is actually doing tasks in sequence very quickly. When we do this, our work suffers. Our productivity plops. We drop balls. Moreover, net-net, we spend more time on our multi-tasked items than we would have
How to Minimize Multitasking Read More »
[3 minutes to read — less if you rush!] Taptaptaptap… You dash off an email. A little voice inside you says, “Maybe you should proofread that,” and you think, “No, I’m sure it’s fine.” You hit Send. How likely is it that you would find an error or typo if you took the time to
Quit Rushing to Communicate Read More »
In the March/April 2019 issue of Harvard Business Review, psychologist Marcus Buckingham and his colleague Ashley Goodall present compelling arguments in favor of changing the way managers offer feedback. They reveal that telling employees what we think of their performance lacks credibility in the eyes of the employee: The feedback is only your subjective opinion
Why Feedback Fails Read More »
